
The retail environment is a demanding one with their IT departments under pressure to provide enhanced systems in a highly competitive sector where margins and cost are always under scrutiny.
The retail company needs to integrate with suppliers as well as better understanding their customers. Point of sale, loyalty schemes and supply chain systems all add to the burden on the infrastructure demands of the retail sector.
Networking stores has remained a challenge and many retail and leisure companies continue to operate ISDN based systems. However relaying information from the till and storeroom to the head office for supply and stock management provides vital business efficiencies. Whilst the multi-nationals have had resource to invest in this area many medium and smaller retailers, restaurant chains and businesses in the leisure industry are investigating cost-effective solutions.
Data transfer may be top priority those businesses having a large distributed network, however in seeking solutions many can now make a huge leap forward and include their telephony services and take advantage of converged solutions. The vast majority of calls made in the retail environment are from one store to another making them prime candidates for a cost-effective networked solution.
Our Solutions:
Private DSL VPNs are ideal as a cost-effective solution for where there are multiple stores which need to be able to communicate into a central head office and can form part of an corporate VPN. Managed MPLS VPNs and Wires Only MPLS VPNs - provide high performance robust network infrastructure suitable for the head office environment. This solution is ideal to replace an internet based VPN or ISDN solution, or to enable the centralisation of IT.
QoS DSL VPNs provide cost-effective converged networks for businesses wanting to run both their voice and data over their VPN. Different levels of priority can be assigned to voice, EPoS and other applications on both the IPStream and DataStream networks so that quality of calls as well as data delivery can be assured.
NetTalk provides retailers with a bundled voice and data solution so they can more easily move to a converged solution at a branch level. An Intelligent Network (IN) effectively provides businesses with one number through which all their calls can be channelled.
Intelligent Networking - The Intelligent Network recognises the source of the call and automatically routes it to the nearest geographical store reducing marketing costs and providing a simple means of improving customer communications.